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Jackson Automotive is an Austin based repair shop that specializes in Subarus. Our mission is to provide drivers in the Austin area with the highest level of quality Subaru care & maintenance while maintaining the personalized customer service of a family-owned shop.
We understand the frustration consumers face as they have been forced to lower their expectations when dealing with the automotive repair industry over the years. Often, the customer gets lost in the shuffle when dealing with large, profit-driven dealerships, and a one-on-one relationship can be difficult to establish with a service advisor.
As experienced Subaru specialists, our shop provides the best of both worlds – mechanics with the necessary equipment and knowledge to diagnose and repair your vehicle the way the manufacturer intended, and a personalized experience you can trust.
Any service or repair need is looked at with the customer’s interests in mind. We will discuss your vehicle’s needs with you in order of importance. We do not subscribe to the philosophy that everything on a car has to be done at once. If there is a minor issue, it will be presented as just that. We are not a hard sell and will take the time to work with you in determining what is best for you and your Subaru.
ExcellentBased on 24 reviewsTrustindex verifies that the original source of the review is Google.LiaWent here about a month ago on urgently as my breaks were making terrible noises. They got me fixed right up! First off, great hours especially for us that can’t go during the workweek. They identified the problem fast, gave me a timeline, gave me options. Good cost. My car has felt so much better. Really nice workers! They do specialize in Subarus but they took good care of my Toyota. Only thing to note is it’s a little hard to find but don’t give up.Trustindex verifies that the original source of the review is Google.Mustafa AliHighly recommend this place! Josh was super helpful and went an extra mile to help with my car’s issues.Trustindex verifies that the original source of the review is Google.Gregory JacobsGreat shop! Was able to fix my shifter with new bushings for much less than another shop which only offered to replace the entire shifter (where parts alone would have cost more!). Also had an awesome conversation with the owner who’s truly passionate about Subarus. Unfortunately I’m moving out of the area soon, but wish I could take them with me! Definitely recommend ????Trustindex verifies that the original source of the review is Google.Coach CraigOne of the most well rounded mechanics in Austin. He's still the Subaru Guru, but I'll be damned if he didn't just fix my wife's beater of a Hyundai's A/C system in the middle of a 100° summer day. The amount of sanity this man just saved me this week is beyond my ability to put into words. 5 starsTrustindex verifies that the original source of the review is Google.Austin BakerJosh Jackson is one heck of a mechanic! Has helped me with many vehicles including my 2019 wrx which he has fully upgraded and tuned with amazing mechanical experience. Most honest and trustworthy mechanic I’ve ever found in 4 years of living in this area. This guy is awesome! I highly recommend Jackson for any vehicle for any need. Life long customer!Trustindex verifies that the original source of the review is Google.Zach WetzelHey friends, I don’t normally write reviews on Google. And to be honest I think this is my first one. My experience with Jackson automotive is as followed. I am a Pennsylvania native and a Subaru enthusiast, and I am always on the hunt for good deals for performance parts on Facebook marketplace. One day I stumbled across a rebuilt IAG motor, I clicked on the post and read the description. The block had 0 miles and was redone with manley h-tuff rods and 100mm JE hybrid pistons. These pistons allow ej20 heads to be fitted to an ej25 short block with minimal issues. The goal of these pistons is to decrease compression and fix quench area hot spots typically encountered on traditional hybrid setups. In the description the seller mentioned Jackson automotive as the re-builder and provided a receipt and blueprint sheet for the short block. I then called Jackson automotive to verify the authenticity of the receipt and if they remember doing the work, I believe I talked to Josh on the phone and we discussed my power goals and the blocks power potential. Great people to talk to and I think we had a half hour conversation about it. I later purchased the short block from the third party seller and it was shipped from Texas to PA without issue. I assembled the long block myself and did the engine break-in myself aswell. First start had no issues and good compression. First oil change had minimal particulates and no bearing material present. I did a 1000 mile engine break-in using all motul fluids. Once engine break-in was completed the car was tuned at PSI Proformance in Pa and made 617 whp on e85 gasoline. I tried to call Jackson automotive after my Dyno appt, to inform them of the success of the engine build and the power it held, however I think their number has changed or they are understaffed and busy because I have not been able to get ahold of them via the google provided phone number. Overall my experience with Jackson automotive as an engine rebuilder is awesome! The engine now has around 3000 miles and is beat on every single time it is out. I would not hesitate to have Jackson automotive re-build or build me a shortblock again in the future! For those of you interested in my setup the majority of my mod list is as followed: Motor Ej25 Je hybrid pistons 100mm H-tuff rods Sti crank Arp 625 11mm studs Heads S20 castings Supertech Ss intake valves Supertech inconel exhaust valves Supertech dual springs Kellford 268 cams (199c) Turbo Twin scroll Gt3582 Fmic Tial q50 bov Exhaust Tri-dump Fuel cobb Flex fuel kit Fuel lab 828 filter Aeromotive FPR Agency power fuel rails -6an fuel line Fic 1650 injectors 525 pump Trans Non dccd 6speed Act mod twin, twin disc clutch R160 rear differential Misc Aem map sensor VTA Catch cans Je pro seal head gaskets Clear timing covers Carbon rear diffuser Circuit demon style lights Interior Blue sti front and rear seats Carbon shift knob Full aem gauges Ati carbon clock delete gauge podTrustindex verifies that the original source of the review is Google.David RichardsSo I recently moved to town and brought my 1992 Subaru legacy wagon. After a few weeks of being here I noticed I had a headgasket issue. Before I found Josh here at Jackson automotive I talked to 4 separate shops who all said that it was too old of a Subaru and they aren't familiar with getting it done properly. Immediately when I asked Josh he knew what car I had, he was familiar with the engine & he told me what else would be good to get done while the motor is out of the car in a way that made sense and didn't feel like he was being pushy at all for anything. If I wanted to do the bare minimum he was cool with that, if I wanted to go all out and get all the maintenance taken care of he was cool with that as well. Josh is super hard working, extremely knowledgeable on Subarus, very fairly priced, and super friendly. Went in for just a headgasket and ended up getting my engine completely re-sealed with a new clutch, new oil pump and a fresh timing kit and water pump. Extremely happy camper. I can't wait till my break in miles are over to let it sing!Trustindex verifies that the original source of the review is Google.Nic BartonExcellent Shop. Subaru Guru.
We offer auto repair, brakes, suspension, A/C repair, fluids exchange, and more.
Upgrading your car? We offer aftermarket installs & the tuning to keep them reliable.
Vehicle Pick Up & Drop Off Service for your convenience. Service available within 15 miles of or our location.
Purchasing a new car? We offer comprehensive pre-purchase car inspections.
Trust the professionals at Jackson Automotive for your scheduled maintenance.
Jackson Automotive is a full-service auto repair shop staffed by mechanics who love working on Subarus! Our experts have access to the most up-to-date computer-assisted diagnostic and repair equipment, allowing us to service all makes and models, including the newest ones on the road. Whether you need manufacturer-scheduled maintenance or require more complex diagnostics, count on Jackson Automotive for expert Subaru repair in Austin.
available within 15 miles of our location
Good honest mechanic.
Our family took a day trip to Austin and the serpentine belt came off when our water pump failed. Joe met us on the side of the road almost instantly... read more to diagnose what had happened. We got the vehicle to his shop and were able to use their BMW as a rental to finish out the day getting some food and hiking nearby. The BMW, by the way, rides like a DREAM. We definitely felt pampered. After a few hours, Joe got us back on the road and home safely - all on a SATURDAY. This all turned what could have been a disastrous weekend into a a pleasant one with a few surprises. Thank you! Great communication, prices, professionalism, and white glove experience.
Very quick and professional. Friendly staff. This is the first place that focused on the problem without trying to up sale me on something else. My new go to place... read more from any of my automotive issues I may have with my automotive issues I may have. Thank y’all some much for keeping my vehicle on the road safely.
Highly recommend this place! Josh was super helpful and went an extra mile to help with my car’s issues.
Been having my 06 WRX STI serviced here and taken care of for over 5 years, still running strong. Had a whole engine rebuilt for my forester and bought... read more a new suspension for it as well, Josh and Vanessa helped me with everything and finished the whole car. If you guys ever need anything related to Subaru done for you, this is the place to be!
Excellent Shop. Subaru Guru.
This technician knows what hes doing, saved me thousands in repairs by his experience and honesty .
Amazing place does really excellent work
One of the most well rounded mechanics in Austin. He's still the Subaru Guru, but I'll be damned if he didn't just fix my wife's beater of a Hyundai's A/C... read more system in the middle of a 100° summer day. The amount of sanity this man just saved me this week is beyond my ability to put into words. 5 stars
We highly recommend Josh Jackson. He's personable and straightforward. Twice he's accurately diagnosed problems with our older Subaru, and he's fixed them effectively and at reasonable cost.